At Pleniuk Supplies, we are committed to providing our customers with high-quality bathroom and full-length mirrors, along with exceptional customer service. We understand that purchasing mirrors and related products involves a level of trust in their durability, safety, and craftsmanship. To support this confidence, we offer comprehensive warranty policies on our products from trusted brands such as Apmir, Hermitage Bath, and XRAMFY.

This Warranties Policy outlines the scope, duration, and procedures for warranty claims, ensuring transparency and clarity for our valued customers.

1. Introduction

All products purchased through Pleniuk Supplies are backed by manufacturer warranties provided by the respective brands. These warranties are designed to cover manufacturing defects, faulty materials, and workmanship issues that may arise during the warranty period. Our goal is to ensure that every customer receives a product that meets high standards of quality and safety.

Please note that warranties do not cover damages resulting from misuse, improper installation, accidents, or normal wear and tear. For any warranty claims, customers are advised to review the specific warranty coverage applicable to the product purchased.

2. Scope of Warranty Coverage

Our warranty coverage includes:

• Manufacturing Defects: Issues related to the manufacturing process, such as cracks, defective glass, or faulty LED lights.
• Material Defects: Problems arising from substandard materials used in the production of the products.
• Workmanship Issues: Faults related to assembly, construction, or finishing that compromise the safety or functionality of the item.

Products Covered:

• 48 in. W x 32 in. H Rectangular Frameless Front and Back LED Lighted Anti-Fog Tempered Glass Wall Bathroom Vanity Mirror (Brand: Apmir)
• Orliva 30 in. W x 36 in. H Rectangular Frameless LED Wall Bathroom Vanity Mirror (Brand: Hermitage Bath)
• 20 in. W x 63 in. H LED Light Arched White Aluminum Alloy Framed Rounded Full Length Mirror (Brand: XRAMFY)

3. Warranty Duration

The warranty period varies depending on the product and the manufacturer’s policy:

• Apmir Bathroom Mirrors: Typically covered by a 1-year limited warranty from the date of purchase.
• Hermitage Bath Mirrors: Usually include a 2-year warranty against manufacturing defects.
• XRAMFY Full-Length Mirrors: Generally come with a 1-year warranty.

Customers are encouraged to retain proof of purchase (such as receipts or order confirmation emails) to validate warranty claims.

4. How to Make a Warranty Claim

To initiate a warranty claim, customers should follow these steps:

1. Contact Support: Reach out to us at supportr@pleniuksupplies.site or call +1 312 388 6332 with detailed information about the defect or issue.
2. Provide Documentation: Submit proof of purchase, such as the invoice or receipt, along with photographs of the defect or damage.
3. Assessment: Our support team will review your claim and may request additional information or images to verify the issue.
4. Resolution: If the claim is approved, we will arrange for repair, replacement, or refund according to the manufacturer’s warranty policy.

5. Limitations and Exclusions

Our warranty policies do not cover:

• Damage caused by improper installation, misuse, neglect, or accidents.
• Damage resulting from electrical surges, water exposure, or environmental factors outside recommended use.
• Normal wear and tear, including scratches, discoloration, or fading.
• Unauthorized repairs or modifications performed by unqualified personnel.
• Products purchased from unauthorized sources or third-party vendors.

Customers are responsible for ensuring proper installation and maintenance of the products to prevent issues.

6. Responsibilities of Customers

• Inspection: Customers should inspect their products immediately upon receipt and report any damages or defects within the warranty period.
• Proper Use: Follow manufacturer instructions for installation, operation, and maintenance.
• Installation: Professional installation is recommended, especially for electrical components and tempered glass items.
• Care and Maintenance: Use appropriate cleaners and avoid abrasive materials to preserve the finish and functionality.

7. Manufacturer Warranties

Since our products are sourced from reputable brands like Apmir, Hermitage Bath, and XRAMFY, the warranties are primarily provided by the manufacturers themselves. In case of warranty service, we will facilitate the process but the final resolution will depend on the manufacturer’s warranty terms.

8. Limitation of Liability

Pleniuk Supplies and the manufacturers do not accept liability for incidental, consequential, or indirect damages resulting from the use or inability to use our products. Our liability is limited to the repair, replacement, or refund of the defective product, as per the warranty terms.

9. Warranty Service Process

Once a warranty claim is approved, we will:

• Replace: Send a new or refurbished product equivalent to the defective item.
• Repair: Conduct repairs if feasible and cost-effective.
• Refund: Issue a refund if replacement or repair is not possible.

Customers may be required to return the defective product or parts for inspection before the warranty service is provided.

10. Contact and Support

For any warranty-related inquiries, assistance, or to initiate a claim, please contact us at:

Phone: +1 312 388 6332
Email: supportr@pleniuksupplies.site

Our dedicated support team is committed to resolving warranty issues promptly and efficiently, ensuring your satisfaction and continued trust in our products.

11. Final Notes

• Warranties are valid only within the original purchase region and are non-transferable.
• We reserve the right to modify or update this Warranties Policy at any time without prior notice. Changes will be posted on this page.
• Customers are advised to review warranty policies carefully and retain all proof of purchase for future reference.